Contact Us


How to Reach Us

Member Service & Loans

E-Mail:  or 
Toll Free: 800-592-2290
Fax: 808-853-2280
Toll Free Fax: 800-592-2702

E-Mail is not generally not secure, please do not send confidential information via e-mail.


General Information & Feedback

To send general feedback, E-Mail
Routing Number:

E-Mail is not generally not secure, please do not send confidential information via e-mail.


Important Numbers

Visa Platinum Credit Card

Report a Lost or Stolen Card:  800-442-4757
Account & Balance Inquiry:  800-442-4757


RescuePlus Debit Card

Report a Lost or Stolen Card:  800-528-2273 or 812-647-9794 when calling from abroad.
To activate your RescuePlus Debit Card:  877-723-5999
Personal identification number (PIN):  877-267-6941 or 513-534-2075 when calling from abroad.


RescueNet Bill Pay

Technical & Member Service for Bill Pay:  855-840-5706, Hawaii time, 2am to 8pm, daily.


Main Branch

Main Branch Hours & Location

1200 N. School Street, Honolulu, HI 96817

Find us just two blocks Diamond Head (east) of Houghtailing Street on the corner of N. School Street and Pohaku Street.




Weekdays:  8am to 4pm
Closed early at 2pm on the last Wednesday of each month

Closed on state and federal holidays.


Shared Branch Locations

Shared Branch Locations

HFD Federal Credit Union is a pioneering member in Hawaii of the national CO-OP Network of shared branches.  With more than 70 locations in Hawaii and 5,000 worldwide that display the CO-OP triangle logo, once you join HFD Federal Credit Union, access to your money and accounts are closer than you think.

Click Here to Find a Shared Branch Near You!

Surcharge-free ATM network access in Hawaii is provided by another ATM network.  Please inquire with the credit union as to which of the 400+ Hawaii ATM locations provide surcharge-free access.


To find shared branch locations when you’re on the go, download the iOS or Android app:

Download_Android_CO-OP          Download_iOS_CO-OP