FAQs

Accounts (3)

How do I change my address?

It’s simple! Either visit us in-branch or use our online form available at our Forms section and submit all information online.

What is Regulation D? Why the six transaction limit?

Regulation D is a federal regulation that limits the number of electronic transfers or checks from money market and savings accounts. According to Regulation D, a maximum of six transfers per month from a savings or a money market are allowed. These transactions include phone requests, overdraft transfers, RescueNet internet account access transfers, and other non-in-person requests.

There are no limitations on ATM, in-branch or shared-branch transactions.

Please Note: This is a regulation mandated by the federal government and cannot be altered by the credit union.

Are my funds and accounts insured?

Yes. Your deposits are insured to at least $250,000 by the National Credit Union Administration (NCUA), an agency of the federal government. Because certain account set-ups can provide for an insurable amount higher amount than $250,000, use this Share Insurance Calculator provided by NCUA to see what your account would be insured up to.

Membership (1)

What is a credit union?

A credit union is not-for-profit financial cooperative that is formed by people with a common bond. Credit unions are owned and operated by the members it serves. Members of credit unions pool their assets to provide loans and other financial services to each other.